ADVICE SHARED ABOUT DEALING WITH DOORSTEP TRADERS
Advice is being issued to residents about how to deal with doorstep traders safely, and to prevent them from potentially falling victim to a scam.
Tendring District Council (TDC) is sharing the advice from Essex Trading Standards in a bid to raise awareness.
The top tips include making sure that the rear of your house is securely locked before answering the front door, answering the door with the chain on, and being confident on the doorstep – most problems can be avoided by firmly closing the door.
A genuine caller will be happy to go away and return at a more convenient time at an agreed appointment, and nor will they demand payment up front or bully or scare you into making a decision.
If you do look to go ahead with any work then collect three written quotes and verify name and address details of contractors before picking one, and choose traders from the Buy With Confidence Trading Standards-approved list – which can be found online at www.buywithconfidence.gov.uk
Any money to pay traders should be kept in a bank, not at home, and cold callers should not be employed on the spot.
For advice or to report suspicious activity people can call the Citizens’ Advice Consumer Helpline on 03454 040506.
Lynda McWilliams, Cabinet Member responsible for Community Safety at TDC, said it was important to share this message with friends, family and neighbours.
“While some cold callers may be genuine, it is important that you take steps to protect yourself from being scammed,” Cllr McWilliams said.
“These useful tips from Essex County Council’s Trading Standards team are a great way to safeguard yourself.
“It’s also important that you look out for more vulnerable family members, friends and neighbours and make sure they are aware of this advice.”
For more information on this news release contact Tendring District Council’s Communications Manager Will Lodge on 01255 686338.